Brand
Deliver faster & more effective customer service with AI, to win more leads
Aia answers your website visitors’ questions INSTANTLY, in any language.
She gives better customer service, driving more inbound leads for YOU!
AI360 has significantly enhanced our service, making it more accessible to non-English speakers and boosting user engagement. The impact on interaction has been notable, leading to increased usage and time savings for our team. AI360 has been a valuable addition, exceeding our expectations in both reach and efficiency.
Julien Gadea
Sales-Mind.ai
Want Sales?
“...Customer service has become CEOs’ number one generative AI priority, according to the IBM Institute for Business Value, with 85 percent of execs saying generative AI will be interacting directly with their customers within the next two years. Those companies that ignore the generative AI trend clearly risk being left behind…”
26-1-2024
Forbes Magazine
Everyone knows that the faster we answer inbound questions, the better our chances of closing a deal, but providing helpful customer support is DIFFICULT.
- Having Customer Agents available 24-7 is EXPENSIVE! – Furthermore, although they require a lot of training to be effective, staff turnover in these support roles tends to be high.
- What about multilingual support? – Business today is international – Every language your company speaks holds new opportunities.
- Effective solutions are both time & resource heavy – We should be able to handle first-line customer support with our website, but rolling out a new website or translation takes months. By the time it’s up, it’s already due for an update…
It’s time for a fresh perspective on prospect and customer support. If you’re curious about how AI will shift these paradigms, keep reading…
Meet Aia - Your Website’s AI Receptionist
Aia answers your website visitors’ questions INSTANTLY, in any language.
She gives great customer service on your website, so you get more inbound leads!
Visitors chat with Aia on your website, just as they would with a human customer agent. Aia is a 24/7 sales rep that:
- Answers clients’ questions INSTANTLY, to deliver real efficiency in customer service.
- Never makes mistakes – Aia gives clients consistently correct replies based on your approved website content.
- Speaks any language – Aia answers clients in whatever language they speak, & regardless of the language on your website. No additional translation required.
Aia is powered by Chat GPT
Aia understands your visitors’ chats with it, and replies just like a person would!
Grow Your Inbound Leads & Know Your Audience Better!
AI360 improves your understanding of your audience and offers a new channel for inbound leads to connect with you:
- OFFER CALL-BACKS – Aia expands your inbound lead funnel by proposing call-backs to your prospects.
- SEE TRANSCRIPTS – Learn what your clients really care about by reading the transcripts of conversations people have with Aia.
- CUSTOMIZED FOR YOU – Aia is easily integrated across channels to provide support on Whatsapp, Discord, etc. Need hosted, white-labeled, or branded offers? Talk to us about our dedicated enterprise AI solutions.
Up & Running In 48 Hours
Aia is easy to work with.
Aia knows everything on your website the day it goes live, and that’s just the beginning…
- TRAINED WITH YOUR DATA – Aia is trained with materials you pre-approved, such as publicly available data on your website. It uses this data to answers your prospects’ queries. Want to make your AI smarter? No problem! – You’re always welcome to give us additional content to further improve your AI’s responses.
- LIVE ON YOUR SITE IN 48 HOURS – Aia is easy to add to your website. All it takes is copy-pasting a few lines of code. It can be ready on your website within 48 hours.
- SOFTWARE-AS-A-SERVICE – Aia is provided as software as a service & has no requirements for hosting or reliance on your IT resources.
It’s interesting to see the nature of the questions and also how the chat appropriately directs them to relevant areas on the website. Good insight for us to ensure we have the latest information there for them to consider.
Peter Baines OAM
Hands Across the Water
Aia Keeps Improving
When your assistant is first launched, it knows all the information on your website, & can answer questions about it in +50 languages. Inevitably prospects will ask questions beyond this initial scope, & your assistant won’t be able to answer. This is all part of the process of working with an iterative AI. To solve this we periodically review those cases where the AI provided partial answers, or was unable to answer at all, and advise you on the content changes required to fill these gaps.
With your approval, we then prepare this content, upload to your website, and retrain your AI.
Next time the same question is asked, Aia will already know the correct answer!
We have a proven track record working with clients to deliver best-in-class solutions, and we’re committed to your success because: “When you win, we win…”
AI to Match Your Needs
Aia is offered at tiers suitable for brand, corporate and enterprise needs. Advanced packages give you access to customized branding, more response languages, and custom AI training.
Brand
Corporate
Enterprise
AI
This details which version of Chat GPT we’re using in your assistant. Chat GPT 4, is more advanced and likelier to provide a smoother, and more natural flow of conversation.
Chat GPT 3.5
Chat GPT 3.5
Chat GPT 4
Languages
This details This details how many languages your assistant can reply in.
1 Language
3 Languages
50 Language
Lead collection
Lets your assistant collect users’ Name, Email, etc..
✅
✅
✅
Training
The scope of knowledge your Assistant can learn prior to launching.
10 webpages & 10 pages of doc. format.
40 webpages & 40 pages of doc. format.
200 webpages & 160 pages in doc. format.
Chat branding
Your assistant uses our branding by default. Enterprise clients can opt to have a white-labeled solution
Aia
Aia
Your Brand
Period
- Pilot – 3 months
- Repeat customer – 6 months (+1 month free)
B2B Marketing Principles
Our process follows these principles:
Behavioral design
People love platforms that account for how they feel & think. These are the insights behavioral design provides.
User testing
The compass ensuring a platform’s utility
& appeal is the study of the people using it. The sooner this study is launched, the higher the returns it delivers.
Return on investment
A platform’s success is measured in relation to quantifiable goals. Failure can be useful, when we learn from it.
"...A project is as good as its brief..."
One of the most important steps on your path to marketing success is your project brief. A good brief will help you avoid miscommunications, wasted $$$, and missed deadlines. We know sometimes getting your thoughts in order is hard, so we’re happy to share with you the brief template our team uses, to help you get started. Remember – The more detailed your answers on the brief questions, the easier things will be for you later on…
Vimi - B2B Digital Marketing Campaign Brief Template
Trustdock is a leader in digital identity verification.
We chose Vimi to create our global website. They’ve proven a reliable & valued partner that delivers on time & on spec. Vimi go the extra mile looking for ways to support our business, so naturally we’re happy to recommend them as a service provider
Jeff Bates
Global Markets Lead, Trustdock
Who Will You Be Working With?
Meet Your AI Success Team!
To keep the working team accountable and up to our standards for quality and customer service, your project team will be directed by one of our managing partners, who will remain cc’ed on your project’s communications, and will join your monthly scheduled Summary and Strategy Meetings.
Campaign Executives
Your Campaign Executive is the key person responsible for driving your project forward. They will have at least one weekly meeting with you, to share updates and receive feedback and guidance.
Copywriters and Designers
Hiring us to provide your digital marketing means we take full responsibility for providing all necessary copywriting and visual content for your campaigns. Your Campaign Executive will reach out to get your briefing points, feedback, and publication approval, for any materials that we create on your behalf.
Digital marketers
The campaign aspects of your marketing are supervised by specialized marketers who each focus on a particular aspect of digital marketing. Depending on which marketing campaigns you choose to deploy in any given month, your team may include experts in SEO, Google Ads, Social Media Marketing, etc.
Why us?
Our Promise to You
Our team routinely designs, builds and launches successful websites and apps for globally recognized brands, corporations and NGOs . While we’ve specialized in handling industrial clients, our experience ranges across a variety of sectors, giving us a broad understanding for the needs, goals, and expectations of a diverse range of stakeholders.
Over the years we’ve learned a digital project’s success depends on:
- Communication – Regular and honest dialog allowing stakeholders to share their inputs and concerns in a safe and non-judgemental environment.
- Dedication – and patience to learn the unique circumstances of the project.
- Excellence – in content, design, technical delivery and work processes.
We promise we’ll follow these principles in all our dealings with you, in order to build you a website that effectively supports the accomplishment of your goals.
Frequently asked questions
Aia can be active on your site for as little as $29 a month, and can be deployed to your site in under 48 hours
You can assume your AI will be ready for deployment on your website within 1 working day from payment.
Yes, we’re very happy to help you prepare the content needed to train your AI. In fact it’s included in your package already!
No – Aia is delivered as software-as-a-service. Once the initial line of code is deployed to your website, It’s a totally hassle free solution.
Related projects
Talk to us
Contact us
Talk to us about your design project and B2B lead generation requirements
Thanks for your interest – Please leave your details and we’ll get back to you within the next 24 business hours.
Contact info
Bangkok Design & Development
Fabbit Global Gateway, Room 310,
302 Ratchadaphisek Rd, Khlong Toei, Bangkok 10110, Thailand – Map
Customer care
K. Paramin
[email protected] | +66-8-4089-8305
Accounting
K. Paramin
[email protected] | +66-8-4089-8305
Opening Hours
Monday – Friday 9:30 AM – 5:30 PM
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Vimi
Fabbit Global Gateway, Room 310,
302 Ratchadaphisek Rd, Khlong Toei, Bangkok 10110, Thailand – Map
Tax ID – 0105554102939
Vimi – Creating Digital Success for Invisible Giants since 2010
