In B2B, your website is the first and foremost way your prospects learn about you. It informs their opinion of your company long before they ever talk to your team (…IF they talk to your team).
The Executive Summary
This case study reveals the digital marketing strategies we leveraged to help AlcamiGlobal.com close +U$100,000 in sales every month. The insights shared here are based on +20 years invested in understanding how professional buyers review company websites. I hope you find them useful…
Meet the Manufacturer – Alcami Global
Alcami Global is a leading manufacturer in plastic thermoforming and injection, known for their reliability and engineering expertise. Based in Thailand and the Philippines, their client roster includes globally recognized companies such as Dyson, Stanley Black & Decker, and Western Digital.
Step #1 – Attracting the Right Traffic
The first step in building Alcami’s success was ensuring their website was visible to the right people – engineers, project managers, and procurement agents actively seeking the solutions Alcami offers.
This was accomplished through strategic investment in Google ads and search engine optimization (SEO) targeting personas typical of Alcami’s clients, and leveraging insights into their demographic and geographic characteristics.
In B2B, Professional Jargon is Niche Targeting Gold
How did we do it?
In a world where keyword searches still dominate how we find information, it’s easy to understand that someone searching for the terms “plastic thermoforming factory”, or “plastic factory near me”, is a relevant prospect for Alcami, because the chance of anyone spending their time searching for these phrases for their amusement value are next to nil. Anyone making those searches has a professional interest. They might not be in a procurement state of mind, but they’re definitely not browsing frivolously.
This is a tactic that’s applicable for most manufacturers, and many B2B companies in other industries as well, because it’s usually the case that the more esoteric and specialized a keyword is, the likelier anyone searching for it knows what they’re after, and is a relevant target. Some of my personal favorites are keywords around names of niche materials and processes, compliance particulars, ISO certification requirements, etc.
The Bottom Line
Currently Alcami is getting about ~700 visits a month to their website, of which ~75% are due to organic Google searches. It took about a year of work and an investment of ~U$ 15,000 in SEO to get there. The remaining 25% of their visitors come from a monthly investment of ~U$300 in Google ads.
Step #2 – Captivating Visitors and Generating Leads
While seeing website traffic increase might make us feel good, the simple truth is that “traffic” is only useful if it translates into LEADs and BUYERS.
Here again, having a deep understanding of how procurement agents review websites comes in very handy, and is worth spending a couple of minutes discussing.
Procurement agents are professionals tasked with supporting purchasing decisions for their organizations. They’re measured on the quantity and quality of the purchasing recommendations they make. Their process usually involves conducting highly targeted web searches to locate potential providers (we covered the opportunities this offers earlier), and then reviewing the website for each “candidate” to evaluate their capabilities, capacity, and credibility – It’s this step of the process we’re focusing on next…
We Care …for Less than a Second
One of the most consistent observations that arises from reviewing engagement patterns for 100’s of websites is that the VAST majority of website visits are phenomenally shallow. Visitors typically spend less than a second before forming a first impression of a website. Due to the Halo Effect, a well-documented psychological heuristic, this first-impression will also carry on and be applied to the company the website represents, for better or for worse. If your website fails to make a good first impression, it guarantees people will NOT invest any of their precious time in engaging with it further.
If this sounds bleak, consider that when browsing on mobiles less than 1 in 4 people ever bother to scroll their thumb to reveal the next half-page.
Let that sink in.
The VAST majority of your website visitors, procurement agents included, won’t invest even a thumb-wiggle to learn more about you.
The conclusion is simple – The first view of our website’s homepage – the “Top Fold” – MUST BE STELLAR, because it dictates whether we pass our targets’ sanity check, or fail it. This applies to ANY page that is a major gateway to your website, not just to the homepage.
A Killer Top Fold
To ensure our website (and company) pass this critical test, the top fold of our homepage must instantly impress our visitors with 3 critical details:
- What we do.
- Why we can be trusted.
- What’s next.
In Alcami’s case we spent a lot of time iterating the homepage, and specifically the top fold, in order to come up with a compelling design that works on both desktop and mobile. The key elements are:
- A simple statement of the company’s business.
- Trust-building elements that are meaningful for professionals:
- ISO certifications that prove compliance and credibility.
- A factory picture indicating size, and by proxy, capacity.
- A picture of the founder to build trust and leverage the Fusiform Face Area.
- Notable clients logos: Dyson, Stanley Black & Decker, etc.
- A call-to-action offering a consultation with the founder.
- A call-to-action offering INSTANT answers and support.
The Bottom Line
This design converts about 1% of the site’s visitors into leads that are of interest to the company, and roughly 1-in-3 of these materializes into closed-business. The largest deal closed to date via the website is a recurring engagement to produce parts with a total value in the hundreds of thousands of dollars.
Step #3 – A Little AI Goes a Long Way
We mentioned earlier that procurement agents’ have both qualitative and quantitative goals they need to meet. This means that from their perspective, companies that answer procurement questions quickly, accurately, and efficiently, are easier to work with, and gain an edge over alternative providers.
In these types of Q&A use-cases, custom AIs provide a killer advantage, since they’re able to deliver instant and detailed replies to any professional and technical inquiries. Moreover, they never tire of answering questions, their replies can be trusted to be consistent and accurate, they’re responsive 24/7, and they can easily handle multilingual inquiries.
The Bottom Line
At our recommendation, Alcami added a conversational AI assistant to their website, in order to optimize support for procurement inquiries. This Ai, provided by our partners at b2blead.ai, enables procurement agents to instantly get detailed answers to all their product and capability questions, and empowers them to evaluate Alcami’s offering in real-time. The results over three months speak for themselves:
- 43% of monthly leads now come directly from b2bLEAD.ai.
- Visitors received answers faster and were guided toward the right next step
- Site experience improved, especially for first-time visitors from overseas
For just $279 per month, this AI tool became a key driver of conversions—offering always-on support at a fraction of the cost of a sales team.
Conclusion: Build Funnels That Convert
In conclusion, let me share the playbook we used, in case you want to mirror it. The numbers are unlikely to play out the same way for your use-case, but the principles are applicable, and the process will yield results. Here it is, step by step:
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- Capture intent-rich searches
- Target niche, technical keywords buyers actually use (materials, processes, ISO codes).
- Invest in SEO (~$15,000 over ~12 months) to build steady organic traffic (~75% of ~700 visits/month).
- Add a light, always-on ad budget (~$300/month) for the remaining ~25%.
- Make the top fold do the heavy lifting
- Say what you do, why you can be trusted, and what to do next.
- Show verifiable trust signals: ISO certificates, factory photo, founder photo, client logos, etc.
- Remove friction with instant answers – Add an AI assistant
- Track the performance and iterate for improvements
- ~700 visits/month → ~2–3 new orders/month → $100,000+ in recurring sales.
- Fully loaded monthly cost ≈ $1.8k (SEO amortized + ads + AI), i.e., <2% of revenue.
- Capture intent-rich searches
None of this is flashy.
It’s disciplined execution aligned with how engineers and procurement teams think.
If you want to start getting more leads and sales, reach out to us – We’re happy to help!