Frequently asked questions

If you have other questions or issues, please contact us.

General Information

  • Where are you based?

    Our head office address is:
    Vimi – Room No 7, 490/5 Phahonyothin Road Sam Saen Nai, Phyathai Bangkok 10400, THAILAND.

  • What services do you provide?

    We design, develop and produce:

    • Brand, corporate and e-commerce websites.
    • Native iOS and Android app.
    • Blogging and newsletter services.
  • What’s your corporate structure?

    Vimi is a Thai limited company.
    Our tax registration number is: 010-555-410-2939.
    For a copy of our incorporation certificate click here.

  • How long have you been in business?

    Vimi was incorporated in 2010.

  • Do you develop in house?

    We try to outsource as much of our work as we possibly can to trusted partners. Working this way helps us keep costs down, and allows us to focus on quality.

  • How big is your team?

    Currently Vimi has 6 full time employees of which 4 are primarily project managers. We make every effort to keep our head count as low as possible in order to reduce our overheads and keep our pricing as attractive as possible, without compromising on quality.

  • What makes you unique?

    We’re guided by our values:

    • Integrity: Trust is the foundation of all relationships.
      We make good on our promises, speak our mind and take responsibility for our mistakes.
    • Simplicity: Consumers have zero patience.
      We deliver practical, efficient and easily maintained solutions for everyday use.
    • Harmony: Excellence is a balancing act.
      Success in a global environment can only be achieved by accepting cultural diversity.
    • Fun: We love what we do.
      Enjoying our work and turning clients into friends is something we care about deeply.
  • Will you sign a Non Disclosure Agreement?

    We sign routinely NDAs. Feel free to use our standard template here.

Pricing

  • How much will my brand / corporate website cost?

    To generate a customized proposal for your next project please click here.
    We allow this sum to be paid in 4 equal installments according to our progress on set milestones.

  • How much will my e-commerce website cost?

    To generate a customized proposal for your next project please click here.
    We allow this sum to be paid in 4 equal installments according to our progress on set milestones.

  • How much will my app cost?

    Our pricing for apps normally starts around $12,000 / THB 433,000 per platform.
    We require a 20% deposit and the remainder of the sum is broken into monthly installments paid according to our progress on set milestones.
    To generate a customized proposal for your next project please click here.

  • How can i get discounted pricing?

    When you choose to pay for the your entire project in advance you will receive a generous 12.6% discount on the total.

Process

  • How long will it take to build my website / app?

    Typically website projects take anywhere from 1-4 months to complete while app projects last 6-12 months. Please feel free to check out our standard delivery process and milestones here. App projects follow a similar process, with tweaks to account for the greater complexity inherent in the process.

  • What terms and conditions apply to building a website / app?

    Please feel free to check out our standard website delivery terms and conditions here. App projects are governed by similar terms, with further elaboration to account for the greater inherent complexity.

  • Can I cut down my project completion time?

    1. We provide free website and app planning templates. Filling these out will help you put your thoughts in order and make your entire process more efficient.
    2. Creating / aggregating content (copy and images) is one of most time consuming portions of any project. When you’re able to hand these materials to us at the launch of the project you’re likely to save 25% – 50% of the project time.

    Unsure of how to prepare your website copy? We’re happy to help – our copywriters specialize in preparing readable and engaging web copy.

  • How should I prepare for a meeting with you guys?

    Launching a website or application is no different from starting any other venture – Success is largely dependent on having your goals clearly defined, and a reasonable plan of action for achieving them. We’ve prepared templates to help you plan for both website and app projects:

  • Do you provide a warranty for your work?

    YES – You will receive a 6 month warranty for bug fixes on your project.